Then, sign in on the devices you are currently using. Go to your Spotify account page and use the Sign out everywhere button to sign out all the devices currently connected to your Spotify account. If you have surpassed the limit, you must remove a device. Currently, Spotify allows you to download songs on up to five devices. You should also check whether you have reached the device limit. If you see the other premium features but can't download songs for offline listening, check if you have surpassed the 10,000 songs download limit. Since Spotify lets users sign in via a Facebook account, if your premium subscription is tied to your email, it won't work. Ensure you are using the correct account when logging in to your Spotify account. The easy way to solve this problem is to log out from your Spotify account and log in again. Several users have reported that sometimes Spotify doesn't let them download songs or that they don't see Spotify's premium features. Your Spotify premium features are missing, or you can't download music Then, restart the laptop and install the Spotify app again, which should solve the issue. Use a third-party clean app or the built-in disk cleanup service in Windows to clean any residual files. To solve this issue, uninstall the desktop app from your Windows laptop. The problem still pops up, especially if you run an older version of the Windows operating system. The Spotify Error Code 17 appears on your Windows computerĮrror Code 17 was a common error that Windows users experienced when using Spotify. If Spotify is experiencing an outage, you must wait for the Spotify team to resolve the problems.Ħ. You can also follow the SpotifyStatus social media account on Twitter, which lets you know when the service experiences server-side issues. To check whether Spotify is down or not, go to. For example, Spotify suffered a massive outage in March 2021. Like most online services, Spotify can suffer from outages, causing the Spotify app and web player to malfunction. The issue might be with the service if the Spotify app isn't working on all your devices. You'll find a list of common Spotify problems and their solutions below. On your Finder, click Go - Go to Folder, enter /Library/Application Support and click Go. You can resolve most of these problems and continue your music-listening experience on your favorite wireless earbuds. You can solve most of these issues yourself Cover all the basics before you get startedĪ service that caters to hundreds of millions of users across multiple platforms is bound to suffer some issues. Still, running a streaming platform for a large user base isn't easy, and users have encountered several problems with its apps. You can select everything (you can press Command + A) and then right-click (control-click) and choose Move to Trash.The company's continuous effort to improve its service is one of the reasons it remains at the top of the music streaming industry despite stiff competition from Apple Music and YouTube Music. Type ~/Library/Caches// in the input field and click Go.In the Finder, select Go from the menu bar.These steps will open the cache folder in the Library folder and delete some files then we will reduce and limit the cache size: If you are still having this problem, follow these steps. Click this and follow the onscreen instructions. Spotify app: Open the Spotify app on your Mac and if there is an update, you will see a blue dot in the top-right corner of the screen.Mac: Open System Preferences and click Software Update.And also ensure that your Spotify app is up to date. Press and hold the Option key, and click the Wi-Fi icon in the menu bar and choose Open Wireless Diagnostics.Įnsure that your Mac has the latest version of macOS.Try with a different Internet connection, if possible.Restart your router (unplug the power cord, wait around one minute and then reconnect).Restart your Mac (Apple menu > Restart).If so, you may have an unstable Internet connection. Open Safari or any other browser and test to see if websites load slowly. Slow Internet?Īs stated above, your Internet speed may affect your Spotify performance. The following steps address these issues. Or maybe some Spotify information stored on your Mac is corrupted and needs to be refreshed. A weak or unstable connection to the internet may cause this. This issue can be caused by a number of things. You may download and install the Mac desktop app to use Spotify on your computer. Spotify is one of the most popular music streaming services.
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